Shipping policy
Thank you for choosing Reico Creations. We are committed to providing you with a seamless and reliable shipping experience. Please review our shipping policy to understand the details of our shipping processes.
Order Processing Time
Orders are typically processed within 2 business days, or less, of receiving payment. The warehouse may be closed during statutory holidays or due to vacation. In this case, a message will be posted on our blog to indicate any extended processing time. Our team works diligently to ensure that your order is prepared and dispatched as quickly as possible.
Shipping Methods
We offer several shipping options to accommodate your needs. During the checkout process, you will have the opportunity to choose the shipping method that best suits your preferences and urgency.
Shipping Rates
Shipping rates are calculated based on the weight of your order and the destination address. You can view the shipping costs before finalizing your purchase during the checkout process. We strive to provide transparent and competitive shipping rates for our customers.
Delivery Time
The estimated delivery time depends on the shipping method selected and your location as well as the warehouse the item is being shipped from. Please note that delivery times are approximate and may vary due to factors beyond our control, such as customs processing or unforeseen weather conditions.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.
International Shipping
We proudly offer international shipping to our customers. International shipping rates and delivery times may vary. Please be aware that customers are responsible for any customs duties or taxes imposed by their respective countries.
Incomplete or Incorrect Addresses
It is the responsibility of the customer to provide accurate and complete shipping information. Please double-check your shipping address during the checkout process. We cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately at contactus@reicocreations.com. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer service team for assistance at contactus@reicocreations.com
Thank you for choosing Reico Creations. We appreciate your trust in our products and services.
Sincerely,
Reico Customer Service Team